Last updated: [14/08/2025]

1. Data Controller

Identity	VT Industrial Solution, S.L.
Tax ID (CIF/NIF)	ES B44709160
Address	C/ Valle de Tobalina, 10, 09001, Burgos, Spain
Email	info@vtindustrial.es
Telephone	+34 947 070 021

VT Industrial is the data controller for the personal data collected through this website (the "Website") and is responsible for ensuring it is processed in accordance with Regulation (EU) 2016/679 (the "GDPR") and Spanish Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights ("LOPDGDD").

2. What Personal Data We Collect

We collect personal data through the following channels:

• Contact form: when you submit an enquiry through our contact form, we collect the data you provide, which may include first name, last name, company name, profession, email address, country, city, subject of enquiry, product(s) of interest, and the content of your message.
• Direct email or phone contact: when you contact us directly by email or telephone, we collect the personal data you choose to share with us.
• Browsing data: automatically, through cookies and similar technologies, as described in our Cookie Policy.

We do not knowingly collect personal data from minors. The Website is intended for business and professional contacts.

3. Purpose of Processing

We process your personal data for the following purposes:

• To respond to enquiries, quotation requests, and technical or commercial questions submitted through the contact form or by email/telephone.
• To manage the commercial and/or supplier relationship that may arise from your enquiry.
• To comply with legal, tax and accounting obligations.
• To send commercial communications about our products and services, only where you have given prior consent or where permitted by applicable law, and always with the option to unsubscribe.
• To analyse and improve the operation of the Website (see our Cookie Policy).

4. Legal Basis for Processing

• Consent (Art. 6.1.a GDPR): given by submitting the contact form or by accepting non-essential cookies.
• Legitimate interest (Art. 6.1.f GDPR): to respond to enquiries and manage our business relationships.
• Pre-contractual measures / performance of a contract (Art. 6.1.b GDPR): where your enquiry relates to a potential quotation, order, supply or distribution agreement.
• Compliance with a legal obligation (Art. 6.1.c GDPR): for tax, accounting and commercial record-keeping purposes.

5. Data Retention

Personal data will be kept for as long as necessary to fulfil the purpose for which it was collected and to attend to your enquiry. Afterwards, it will be kept, duly blocked, for the period required to address any potential legal, tax or administrative liabilities (generally up to the statutory limitation periods under Spanish law), after which it will be securely deleted.

6. Recipients and International Transfers

Your personal data will not be sold or shared with third parties for their own marketing purposes. It may be accessed by the following categories of recipients, acting as data processors under a data processing agreement, strictly to provide services to VT Industrial:

• IT and website hosting providers.
• The provider used to process and deliver contact-form submissions by email (currently FormSubmit.co).
• Professional advisors (e.g. accountants, lawyers), where necessary.
• Public authorities, where required by law.

Where any provider is located outside the European Economic Area, VT Industrial will ensure an adequate level of protection is in place (e.g. an adequacy decision or Standard Contractual Clauses), in accordance with Chapter V of the GDPR.

7. Your Rights

You may exercise the following rights regarding your personal data at any time, free of charge:

• Access: to know what personal data of yours we hold and how it is processed.
• Rectification: to correct inaccurate or incomplete data.
• Erasure: to request deletion of your data ("right to be forgotten").
• Restriction: to request that we limit the processing of your data in certain circumstances.
• Objection: to object to the processing of your data, including for direct marketing purposes.
• Portability: to receive your data in a structured, commonly used, machine-readable format.
• Withdraw consent: at any time, without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please write to info@vtindustrial.es, including a copy of an identity document. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) at www.aepd.es if you believe your data protection rights have been infringed.

8. Security Measures

VT Industrial has implemented appropriate technical and organisational measures to guarantee a level of security appropriate to the risk, in order to protect personal data against unauthorised or unlawful access, accidental loss, destruction or damage.

9. Changes to this Privacy Policy

VT Industrial may update this Privacy Policy to adapt it to legislative changes or changes in our data processing practices. The current version, always available on this page, is the one that applies.